Connected packaging is a massive opportunity for brands to tell their stories, including sustainable packaging, clean-label ingredients, and sourcing. “We see that when it comes to clean labels, nothing is off limits,” says Stephanie Mattucci, director of food science at MINTEL, in a 2025 webinar on clean labels. “In addition to ingredients, clean label concerns have expanded to processing, packaging, ethical and environmental concerns. Those eco- and ethical-related claims have shown growth over the past decade.”
Connected packaging, or on-pack technology, is enabled by QR codes or near-field communication tags that allow consumers to learn more via their devices. In the U.S., recycling leaders like The Recycling Partnership (TRP) and Consumer Brands Association (CBA) partnered in late 2024 to increase recycling rates via QR code technology.
Consumers scan the SmartLabel QR code on the packaging, click a button, and instantly see whether the packaging is recyclable locally. For recycling, the SmartLabel QR code leverages the TRP and Can I Recycle This (CIRT) databases, which now encompass over 9,000 recycling districts nationwide. Currently, SmartLabel has over 80 participating parent companies representing more than 100,000 products and 1,000 brands. Brands have also started using the platform to provide nutritional claims, ingredient sourcing, sustainability attributes, certifications and even safety recall data.
Connected packaging adoption by brands is growing. Brands recognize that consumer engagement on clean label ingredients, renewable sourcing and sustainable packaging is substantial and increasing. While there are challenges to sustainable packaging in the U.S., regulatory and new-technology drivers should build on unwavering consumer interest.